Privacy Policy
Manaco Co., Ltd. (“Manaco”, “we”, “us”) operates the website at manaco.la and related farm-management products, including the web application at app.manaco.la and our mobile apps. This policy describes what personal data we collect, why we collect it, and how it is stored and protected.
1. Data we collect
Depending on how you use our services, we may process the following categories of information:
- Account and profile data — such as name, username, email address, phone number, employer or tenant affiliation, and role, when you register or are invited to use the platform.
- Location — when you use features that record or map positions (for example, GPS coordinates associated with farms, trees, or field activities), we collect the location you choose to submit or that your device provides while those features are in use.
- Camera — when you grant permission, we use the device camera to scan codes (such as QR or batch labels) and to capture photos you choose to attach to operational records (for example, factory or field documentation).
- Microphone — the current versions of our applications do not record audio or access the microphone. If we introduce features that use the microphone in the future, we will request permission separately and update this policy before those features go live.
- Technical and usage data — such as IP address, device or browser type, app version, and timestamps of requests, used to secure our systems and improve reliability.
- Operational and business data — information you enter into the platform (farms, trees, batches, inventory, feedback, and similar) that may include personal data if you or your organization add it.
2. Why we use this data
We use the data above to:
- Provide, operate, and improve our coconut supply-chain and farm management services;
- Authenticate users, enforce access controls, and keep accounts secure;
- Support traceability, quality control, and operational workflows you request;
- Comply with applicable law and respond to lawful requests;
- Communicate with you about the service when necessary.
We do not sell your personal data. We do not use location, camera, or microphone data for third-party advertising.
3. How data is stored and protected
Data you submit through our applications is transmitted over encrypted connections (HTTPS/TLS) and stored on servers and databases operated for Manaco (for example, document storage compatible with S3 and application databases such as MongoDB). Access is limited to authorized personnel and systems according to role-based rules tied to your organization.
We retain operational and account data for as long as needed to provide the service and meet legal or contractual obligations. When data is no longer required, we delete or anonymize it in line with our internal practices and applicable law.
4. Your choices
You can deny or revoke location or camera permission in your device settings; some features will not work without the permissions they require. For questions about access, correction, or deletion of personal data tied to your account, contact us using the details below.
5. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the services after changes constitutes acceptance of the updated policy where permitted by law.
6. Contact
Manaco Co., Ltd.
Email:
manaco.laos@gmail.com